Applicant
Sees only their own applications.
- Pages
- Home, My applications, My documents, Key dates, Fees, Permit guide
- Can start
- Apply for a permit, Upload a document
Apply for a permit
Submit → review → issue
Online permit & license application portal
A permit and license application portal is where residents and businesses apply for permits without creating an account, city clerks review each application and issue or deny it with a reason, and applicants who sign in follow the status of their own.
Pattern: RequestsDescribe it to Pory
“Our town needs a place where residents and businesses apply for permits like sidewalk seating and block parties without making an account, and our clerks review and issue them.”
Viewing as
In plain English
How Pory sets it up
Pory gives every applicant and permit clerk a sign-in of their own. Each applicant sees only their own applications. It covers submit → review → issue. Applications, documents, key dates, fees and team live in Pory's own database, so there's no spreadsheet to keep in sync.
What it does
Residents apply for a permit without creating an account first
Permit applications used to mean a PDF, a printer and a trip to Town Hall on a lunch break. In Pory anyone can open the public form, pick the permit type, give the address and start date, and upload a site plan, with no account or password to set up. The counter stops retyping handwritten forms into the permit spreadsheet.
Public pages & formsDone by: Applicant
Clerks issue or deny each permit with the reason on file
Decisions used to be a stamped paper form and a phone call, if anyone remembered to make it. The permit clerk opens an application, checks the site plan and the inspection notes, and issues or denies it, writing the reason on the application. When an applicant calls to ask why, the clerk reads it straight off the record.
Approve / reject with a reasonDone by: Permit clerk
Applicants check their permit's status instead of calling the counter
Half the calls to the permit desk boiled down to "is my permit ready yet?" An applicant who signs in sees only their own applications and where each one stands: received, under review, at inspection, then issued or denied. The desk phone gets quieter, and the clerks get back to the applications themselves.
Status tracker for the submitterDone by: Applicant
Who sees what in a permit & license applications portal
Every person signs in to their own view. This is what each role in the demo gets.
Permit clerk
Sees every application in the portal.
- Pages
- Home, Applications, Documents, Fees, Calendar
- Can start
- Request a document
- Decides
- Marks applications Issued or Denied, with a reason
What’s in the permit & license applications portal template
The tables and fields Pory sets up for this portal. Describe your own version and change any of them in the editor.
Applications
- Application (text)
- Applicant (link)
- Permit type (choice: Sidewalk café, Food truck, Block party, Home business, Sign)
- Site address (text)
- Site plan & documents (file)
- Start date (date)
- Status (choice: Received, Under review, Inspection, Issued, Denied)
- Description (long text)
- Clerk notes (long text)
Documents
- Document (text)
- Application (link)
- Needed by (date)
- Status (choice: Requested, Uploaded, Checked)
- Kind (choice: Insurance, Site plan, Drawing, Signatures, Safety certificate, Health permit)
- File (file)
- Applicant (link)
Key dates
- Event (text)
- Date (date)
- Kind (choice: Inspection, Site visit, Notice, Event)
- Application (link)
- Applicant (link)
Fees
- Fee (text)
- Application (link)
- Amount ($) (number)
- Due (date)
- Status (choice: Due, Paid, Overdue)
- Applicant (link)
Team
- Name (text)
- Role (text)
The parts behind this portal
Each one reads and writes the same records, so a form, its approval and the status page someone checks are one system. How Pory builds a portal
Collect
1 partPublic pages
An application page, a notice board, an open directory: pages and forms anyone can use without signing in, on your domain.
Decide
2 partsApprove / reject with a reason
Decision buttons for whoever may edit the status. Who decided, when, and why stays on the record.
Status tracker
“Where's my request?” answered as a progress bar on the submitter's own page.
Control
3 partsWho sees which records
Each person sees their own records, the ones assigned to them, or the ones they manage. Fields can be hidden per role. Pory sets this up from your description, and you can adjust it in the editor.
Passwordless sign-in
A sign-in link by email, by default. Password sign-in if you'd rather.
Your brand
Your domain, your colors, your logo. Members see you.
Frequently asked questions
An applicant signs in with a link sent to their email and lands on Home. They see Home, My applications, My documents, Key dates, Fees and Permit guide, and only the applications that are theirs. From there they can use “Apply for a permit” and “Upload a document”.
Permit clerk decide: they mark each one Issued or Denied and give a reason. Everyone else sees the decision and the reason on the record, without the buttons to change it.
The public pages: Apply for a permit and Permit guide. Anything about a particular person stays behind their sign-in.
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Build your permit & license applications portal with Pory
Describe who signs in and what each person needs, and Pory builds it. Join the waitlist while signups open; paid plans are a flat price with unlimited applicants.