My requests
HOA management portal
An HOA management portal is where homeowners send requests to the board, the board works through them in the open, and the community manager keeps each home's dues status and violations on record. Residents read the association's notices in the same place instead of on the mailroom corkboard.
Pattern: RequestsDescribe it to Pory
“Our 120-home HOA needs a place where residents submit requests to the board, the board works through them, and our community manager tracks dues status and violations for each home.”
Viewing as
In plain English
What is an HOA management portal?
An HOA management portal is where homeowners send requests to the board, the board works through them in the open, and the community manager keeps each home's dues status and violations on record. Residents read the association's notices in the same place instead of on the mailroom corkboard. It follows the Requests pattern: someone submits, someone decides, it moves through statuses. Pory generates it from a plain-English description, with a login for each role (resident, board member and community manager) that shows only what that role should see, and flat pricing with unlimited homeowners.
What it does
Homeowners file fence plans and streetlight reports in one form
Requests reached the board as emails to whoever was treasurer that year, letters in the clubhouse box and complaints at the pool. A homeowner picks the type (an architectural change, a repair, a parking problem), describes it, adds photos and their address. They can see where each request they've made stands, so nobody waits for the next meeting to find out.
Forms to submit a recordDone by: Resident
The board moves each request from submitted to done on one board
Board members forwarded requests between personal inboxes and lost track of who was meant to reply. Every request is a card in its column (Submitted, Board review, Approved, Done, Declined) and a member drags it along as the board decides, with the reason written on the request. The monthly meeting starts from the board, not a stack of printouts.
Board by statusDone by: Board member
Violations are filed against the home, with photos and a status
Violation notes lived in the manager's notebook and a folder of phone photos, so a repeat bin offender looked like a first-timer. The manager files each violation on the home with the date, a photo and where it stands: open, notice sent, resolved or dismissed. Opening 14 Linden Ct shows its violations together, which settles most "since when?" arguments.
Record pop-up & linked recordsDone by: Community manager
The community manager sees every home's dues status in one list
Dues status lived in the treasurer's spreadsheet, and the manager had to email them before answering a homeowner. Each home carries its dues status (current, due, overdue or on a plan) and the next dues date, kept up to date by the manager. Answering "am I up to date?" takes a search, not an email to the treasurer and a two-day wait.
Tables to manage recordsDone by: Community manager
Residents read pool hours, meeting dates and notices on one page
Notices went up on the mailroom corkboard and in an email half the community filtered as spam. The board posts notices on a page every resident sees when they sign in: the annual meeting, pool closures, trash days, how to send an architectural request. Nobody has to stand in the mailroom reading thumbtacked paper to learn the pool is closed.
Notices & content pagesDone by: Resident
The parts every portal is built from
Pory generates a portal from these pieces and wires the permissions between them. The same parts run a grant round, a help desk, and a tenant portal — only the names on the pages change.
Collect
Forms
Signed-in or public, with typed fields and file uploads. A form files a record; it doesn't start an email thread.
Public pages
An application page, a notice board, an open directory — pages and forms anyone can use without signing in, on your domain.
Self sign-up
People create their own account and land in the role you chose for them.
File attachments
Upload and view files on the record they belong to — not in a folder named FINAL v2.
Decide
Approve / reject with a reason
Decision buttons for whoever may edit the status. Who decided, when, and why stays on the record.
Status tracker
“Where's my request?” answered as a progress bar on the submitter's own page.
Board by status
Cards in columns. Drag a record to move it along.
Checklists
Task lists ticked off per record, with progress — onboarding runs, inspections, opening duties.
Assign to a person
Name who a record is for and it lands on their list, and nobody else's.
Notes & scores
A reviewer's score, a coach's feedback, a clinician's note — kept on the record it belongs to, never lost in a thread.
Reminders by date
Renewals, expiries and overdue work, in an in-app inbox and by email.
Share
Tables
Search, filters, sorting, inline add and edit — the spreadsheet, minus the sharing accident.
People directory
Portraits, names, and roles from a table, shown only to the roles allowed to see them.
Calendar
Records on a month or week view, by date.
Gallery & image grid
Records as cards or photos.
Record pop-up & linked records
A shareable pop-up with a record's details and what's linked to it. Edit, change status, or add a linked record from there.
Notices & info pages
Check-in details, benefits, updates — a page for a role to read.
Counts, totals & averages
Live figures over the rows a viewer is allowed to read.
Control
Role & row access
Own, assigned, managed, and team rows; hidden fields per role. Generated from your description, not configured field by field.
No-Password Doors
A sign-in link by email, by default. Password sign-in if you'd rather.
Your brand
Your domain, your colours, your logo. Members see you.
On purpose
Four things Pory won’t do
A portal runs a program, a service, or a process. These jobs belong to tools built for them, and Pory keeps the records around them instead.
Take payments
Pory tracks who owes what and who has paid. It doesn't collect the money — keep your payment tool for that.
Book time slots
Availability, capacity, time zones, and reschedules are a whole product. Pory holds what happens after the booking.
Host the conversation
No feeds, threads, likes, or polls. A note on a record, yes; a forum, no. Where members talk is another tool's job.
Plan routes
Pory keeps the service record, not the map.
Frequently asked questions
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Your HOA management portal, live today.
Describe it in a sentence and send the invite. Unlimited homeowners, flat price.