My reviews
Product reviews portal
A product review portal is where customers submit a rating and review for what they bought, a moderator approves or rejects each one, and approved reviews appear on a public page anyone can read.
Pattern: RequestsDescribe it to Pory
“Customers who bought our teas should be able to leave a rating and a review. We moderate each one before it goes live, and approved reviews show on a public page.”
Viewing as
In plain English
What is a product reviews portal?
A product review portal is where customers submit a rating and review for what they bought, a moderator approves or rejects each one, and approved reviews appear on a public page anyone can read. It follows the Requests pattern: someone submits, someone decides, it moves through statuses. Pory generates it from a plain-English description, with a login for each role (customer and moderator) that shows only what that role should see, and flat pricing with unlimited customers.
What it does
Customers leave a rating, a review and a photo of their brew
Reviews used to arrive as replies to the order confirmation email, which meant nobody else ever read them. In Pory a signed-in customer gives the tea a rating out of five, writes a title and a review, and adds a photo if they like. It lands as Pending for moderation instead of sitting in someone's inbox.
Forms to submit a recordDone by: Customer
A moderator approves or rejects each review before anyone sees it
Without moderation, one spam review with a discount code for another shop could sit on the product page for a week. In Pory the moderator sees new reviews as cards, opens each one, and approves it or rejects it with a note on the review. Honest three-star reviews go through; the SAVE20 spam doesn't.
Approve / reject with a reasonDone by: Moderator
Approved reviews appear on a public page shoppers read signed out
Good reviews got screenshotted into social posts and then lost. In Pory every review the moderator approves shows on a public page anyone can open without an account, photos and all; pending and rejected ones never appear. Shoppers get opinions from real tea drinkers, and the team stops curating screenshots.
Public pages & formsDone by: Moderator
The parts every portal is built from
Pory generates a portal from these pieces and wires the permissions between them. The same parts run a grant round, a help desk, and a tenant portal — only the names on the pages change.
Collect
Forms
Signed-in or public, with typed fields and file uploads. A form files a record; it doesn't start an email thread.
Public pages
An application page, a notice board, an open directory — pages and forms anyone can use without signing in, on your domain.
Self sign-up
People create their own account and land in the role you chose for them.
File attachments
Upload and view files on the record they belong to — not in a folder named FINAL v2.
Decide
Approve / reject with a reason
Decision buttons for whoever may edit the status. Who decided, when, and why stays on the record.
Status tracker
“Where's my request?” answered as a progress bar on the submitter's own page.
Board by status
Cards in columns. Drag a record to move it along.
Checklists
Task lists ticked off per record, with progress — onboarding runs, inspections, opening duties.
Assign to a person
Name who a record is for and it lands on their list, and nobody else's.
Notes & scores
A reviewer's score, a coach's feedback, a clinician's note — kept on the record it belongs to, never lost in a thread.
Reminders by date
Renewals, expiries and overdue work, in an in-app inbox and by email.
Share
Tables
Search, filters, sorting, inline add and edit — the spreadsheet, minus the sharing accident.
People directory
Portraits, names, and roles from a table, shown only to the roles allowed to see them.
Calendar
Records on a month or week view, by date.
Gallery & image grid
Records as cards or photos.
Record pop-up & linked records
A shareable pop-up with a record's details and what's linked to it. Edit, change status, or add a linked record from there.
Notices & info pages
Check-in details, benefits, updates — a page for a role to read.
Counts, totals & averages
Live figures over the rows a viewer is allowed to read.
Control
Role & row access
Own, assigned, managed, and team rows; hidden fields per role. Generated from your description, not configured field by field.
No-Password Doors
A sign-in link by email, by default. Password sign-in if you'd rather.
Your brand
Your domain, your colours, your logo. Members see you.
On purpose
Four things Pory won’t do
A portal runs a program, a service, or a process. These jobs belong to tools built for them, and Pory keeps the records around them instead.
Take payments
Pory tracks who owes what and who has paid. It doesn't collect the money — keep your payment tool for that.
Book time slots
Availability, capacity, time zones, and reschedules are a whole product. Pory holds what happens after the booking.
Host the conversation
No feeds, threads, likes, or polls. A note on a record, yes; a forum, no. Where members talk is another tool's job.
Plan routes
Pory keeps the service record, not the map.
Frequently asked questions
More customer support portals
All customer support portalsSupport ticketing portalSubmit & triageWarranty claims portalSubmit → approve → replaceReturns & RMA portalRequest → authorize → refundFeature request board portalSubmit → triage → plannedBug reporting portalReport → triage → fix statusBeta program portalSignups, feedback, releasesCustomer feedback & NPS portalCollect & act
Your product reviews portal, live today.
Describe it in a sentence and send the invite. Unlimited customers, flat price.