Online loan application portal for lenders

A loan application portal is where applicants apply, upload their income and ID documents and follow their application, and underwriters approve or decline each one with a note on the file.

Pattern: Requests

Describe it to Pory

“We're a community credit union. Members should apply for personal loans online, upload pay stubs and ID, and see their application's status; underwriters approve or decline.”

Viewing as

My applications

My applications

Key dates

Powered by Pory

In plain English

How Pory sets it up

Pory gives every applicant and underwriter a sign-in of their own. Each applicant sees only their own applications. It covers apply → underwrite → decide. Applications, documents, key dates, payments, from Redbud and lending team live in Pory's own database, so there's no spreadsheet to keep in sync.

What it does

01

Applicants apply from their phone, not across a branch counter

Applying meant a twelve-page PDF, printed, filled out by hand and scanned back crooked. In Pory the applicant signs in and gives the amount, loan type, term and income, with the purpose in their own words. Underwriters get typed applications instead of deciphering handwriting.

Forms to submit a recordDone by: Applicant
02

Applicants upload pay stubs and ID to their own application

Pay stubs and ID used to arrive as email attachments that someone matched to the right application by hand. Each applicant sees the documents their application needs, with the date each is needed by, and uploads each file to its row: photo ID, pay stubs, bank statements. When the underwriter opens the application, the documents are already linked to it.

File uploadsDone by: Applicant
03

Underwriters decide each application with the reasoning kept on file

Decisions were recorded as a line in one system and an email in another. The underwriter opens the application, checks the income and the documents linked to it, and approves or declines it with a note on why. When the applicant calls, whoever answers can read the reason back.

Approve / reject with a reasonDone by: Underwriter
04

Applicants see their loan move from submitted to a decision

Waiting on a loan decision is anxious, and silence makes people call the branch twice a day. Each applicant sees their own application move from Submitted to Documents needed, Underwriting and Approved or Declined, with what happens next written underneath. Your lending team takes fewer "any news?" calls and spends the time underwriting.

Status tracker for the submitterDone by: Applicant

Who sees what in a loan application portal

Every person signs in to their own view. This is what each role in the demo gets.

Applicant

Sees only their own applications.

Pages
Home, My applications, My documents, Payments, Loan options
Can start
New application, Upload document

Underwriter

Sees every application in the portal.

Pages
Home, Applications, Documents, Key dates, Lending guidelines
Decides
Marks applications Approved or Declined, with a reason

What’s in the loan application portal template

The tables and fields Pory sets up for this portal. Describe your own version and change any of them in the editor.

Applications

  • What the loan is for (text)
  • Loan type (choice: Car, Personal, Home improvement, Debt consolidation)
  • Applicant (link)
  • Amount ($) (number)
  • Term (months) (number)
  • Annual income before tax ($) (number)
  • Status (choice: Submitted, Documents needed, Underwriting, Approved, Funded, Declined, Withdrawn)
  • What happens next (text)
  • In your own words (long text)
  • Underwriter note (long text)

Documents

  • Document (text)
  • Application (link)
  • Status (choice: Requested, Uploaded, Checked)
  • Needed by (date)
  • Type (choice: Photo ID, Pay stub, Bank statement, Tax return, Proof of address, Quote)
  • File (file)
  • Applicant (link)

Key dates

  • What (text)
  • Date (date)
  • Type (choice: Phone call, Decision, Funding, Deadline)
  • Application (link)
  • Applicant (link)

Payments

  • Payment (text)
  • Loan (link)
  • Due (date)
  • Amount ($) (number)
  • Status (choice: Scheduled, Paid, Missed)
  • Member (link)

From Redbud

  • Document (text)
  • Applicant (link)
  • Shared (date)
  • Type (choice: Disclosure, Loan estimate, Contract, Letter)
  • File (file)

Lending team

  • Name (text)
  • Role (text)
  • Phone (text)

The parts behind this portal

Each one reads and writes the same records, so a form, its approval and the status page someone checks are one system. How Pory builds a portal

Collect

2 parts
  • Forms

    Signed-in or public, with typed fields and file uploads. A form files a record; it doesn't start an email thread.

  • File attachments

    Upload and view files on the record they belong to, not in a folder named FINAL v2.

Decide

2 parts
  • Approve / reject with a reason

    Decision buttons for whoever may edit the status. Who decided, when, and why stays on the record.

  • Status tracker

    “Where's my request?” answered as a progress bar on the submitter's own page.

Control

3 parts
  • Who sees which records

    Each person sees their own records, the ones assigned to them, or the ones they manage. Fields can be hidden per role. Pory sets this up from your description, and you can adjust it in the editor.

  • Passwordless sign-in

    A sign-in link by email, by default. Password sign-in if you'd rather.

  • Your brand

    Your domain, your colors, your logo. Members see you.

Frequently asked questions

An applicant signs in with a link sent to their email and lands on Home. They see Home, My applications, My documents, Payments and Loan options, and only the applications that are theirs. From there they can use “New application” and “Upload document”.

Underwriter decide: they mark each one Approved or Declined and give a reason. Everyone else sees the decision and the reason on the record, without the buttons to change it.

You invite them. Each person gets a sign-in link by email, with no password to set, and lands in the role you chose for them.

Build your loan application portal with Pory

Describe who signs in and what each person needs, and Pory builds it. Join the waitlist while signups open; paid plans are a flat price with unlimited applicants.

See pricing · How Pory builds a portal